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Terms · Updated January 20, 2026

The terms that keep things clear

These Terms of Service ("Terms") govern your access to and use of OpenPeople.ai's website and services. By using the Services, you agree to these Terms.

1. Who we are

OpenPeople.ai provides human-centric AI tools for organizations. We're based in St. John's, Newfoundland.

2. Accounts

  • You are responsible for maintaining the confidentiality of your credentials.
  • You agree to provide accurate information and keep it up to date.
  • You must notify us promptly of unauthorized use of your account.

3. Acceptable use

You agree not to:

  • Use the Services to break the law or harm others
  • Attempt to access accounts, data, or systems you do not have permission to access
  • Interfere with or disrupt the Services
  • Reverse engineer the Services except where prohibited by law

4. Customer content

You retain your rights in the content and data you submit to the Services ("Customer Content"). You grant us a limited license to host, process, and transmit Customer Content solely to provide and secure the Services.

5. AI features and outputs

Some features may generate outputs based on the inputs you provide. Outputs can be incorrect or incomplete and should be reviewed before use. You are responsible for decisions you make using the Services.

6. Third-party services

The Services may integrate with third-party services. Your use of third-party services is subject to their terms and policies.

7. Fees and billing

If you purchase paid Services, you agree to pay the applicable fees. Additional billing terms may apply at checkout or in an order form.

8. Termination

You may stop using the Services at any time. We may suspend or terminate access to the Services if you materially breach these Terms or if necessary to protect the Services and other users.

9. Disclaimers

The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied.

10. Limitation of liability

To the fullest extent permitted by law, OpenPeople.ai will not be liable for indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill.

11. Governing law

These Terms are governed by the laws of the Province of Newfoundland and Labrador and the federal laws of Canada applicable therein, without regard to conflict of laws rules.

12. Contact

Questions about these Terms? Email legal@openpeople.ai or support@openpeople.ai.

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