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Privacy · Updated January 20, 2026

Privacy, by design

This Privacy Policy explains how OpenPeople.ai collects, uses, and protects information. We're based in St. John's, Newfoundland, and we build human-centric AI: clear controls, practical value, and strong security.

Transparency

We explain what we collect, why, and how long we keep it.

Data minimization

We aim to collect only what we need to provide the service.

Security

Layered safeguards protect your data in transit and at rest.

1. Information we collect

We may collect information you provide directly, information we generate when you use the service, and technical information needed for reliability and security.

  • Account information (e.g., name, email, authentication details).
  • Usage information (e.g., feature usage, timestamps, activity logs).
  • Device and technical information (e.g., IP address, browser type, device identifiers).
  • Communications (e.g., support requests and feedback you send).

2. How we use information

  • Provide, operate, and maintain the service
  • Authenticate users and prevent fraud/abuse
  • Improve product performance and usability
  • Communicate service updates and support responses
  • Comply with legal obligations

3. Sharing and disclosures

We may share information with service providers who help us run our services (e.g., hosting, email delivery, analytics) and when required by law. We also may share information in connection with a merger, acquisition, or sale of assets.

4. Cookies and analytics

We may use cookies or similar technologies to keep you signed in, remember preferences, and understand product usage. You can control cookies through your browser settings.

5. Data retention

We retain information for as long as needed to provide the service, meet contractual commitments, and comply with legal obligations. Retention periods can vary by data type and context.

6. Your rights and choices

Depending on your location, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing.

To make a request, email privacy@openpeople.ai.

7. International data transfers

If we transfer personal information across borders, we take steps to protect it consistent with this policy and applicable law.

8. Security

We use administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is 100% secure, but we continuously improve our safeguards.

9. Contact

Questions about this policy? Email privacy@openpeople.ai.

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